While he has never been elected, Bill Bhangal has volunteered for various political campaigns and is a former Conservative party member. He says that the Conservative party used him as a pawn to pull votes and sell newspapers. However, Bhangal says that he is a strong candidate and would win the election if he was elected.
Jiffy Lube
Jiffy Lube in Woodside, NY, is a well-known provider of oil changes and other car maintenance services. Jiffy Lube technicians can perform oil changes, tire rotations, windshield wiper replacements, and car battery inspections. You don’t even need to make an appointment, so you can just stop in whenever you’re in the neighborhood.
Bill Bhangal, the man behind the Jiffy Lube brand, owns 10 franchises in Southwestern Ontario. However, Bill Bhangal as the economy continues to tank, his revenue has also gone down. In fact, he is losing money because fewer people are stopping by his service locations. Historically, Jiffy Lube customers would come in every 4,000-5,000 kilometers, but now they come in every seven or eight thousand. In addition, they are receiving fewer services.
Jiffy Lube’s clustering concept
Jiffy Lube is a chain of car service centers in Canada. Its owner, Bill Bhangal, owns 10 franchises in Southwestern Ontario. His business has been on a steady decline as the economy has tanked. His revenue has plummeted too, from 4,000 to 5,000 customers per day to 7,000 or less. Meanwhile, customers are using Jiffy Lube services less frequently and for less money.
Customer retention is an important factor for Mr. Bhangal, who reports that 75 percent of his customers return every four months. His marketing strategy is to educate customers about the benefits of synthetic oil and how it improves the performance of engines. The company offers a free car cleaning with an oil change, free coffee in the lounge, and even water bowls for pets. The price per customer is seven to 10 per cent lower than the main competitor.
Bill Bhangal’s high rate of customer retention
One of the reasons Bill Bhangal’s Jiffy Lube franchises have a high rate of customer retention is the value-added services that he offers. For example, when customers purchase an oil change, they can opt to receive free car cleaning, enjoy free coffee in the lounge, and even bring their pets in for a visit. Another reason for customer loyalty is the cost of the service, which is usually seven to ten percent lower than competitors. This means that customers aren’t being ripped off by higher prices.
Bill Bhangal’s defamation suit defence
Defamation suits are a type of civil lawsuit in which a plaintiff is seeking to have a defamatory statement made about them dismissed. The case was brought by Bill Bhangal, the husband of a former Progressive Conservative candidate who was convicted of sexual assault in 2013. Bill Bhangal filed an appeal against his conviction and won, leading to a second trial before a different judge. In the second trial, Ontario Court Justice Ian Cowan found both the complainant and the defence witness to be credible.
At both trials, Bhangal took the stand in defence. He testified that his senior manager accompanied him in the car, and two other witnesses backed up his version of events. The senior manager testified that he had never spoken to the police, and a former employee testified that she never mentioned the senior manager to Bhangal.